1. Introduction
OnYourSite (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide when using our website and services.
Please note: OnYourSite acts as an independent advisory and support service. We do not buy or sell vehicles ourselves. We facilitate and support your sale with third-party buyers, but the legal contract of sale is always between you and the buyer.
⸻
2. Information We Collect
When you use our service, we may collect:
• Contact details (name, email, phone number).
• Vehicle information (registration, mileage, photos).
• Payment details (for booking/success fees).
• Communications between you and our team.
⸻
3. How We Use Your Information
We use your information to:
• Provide advisory support for your car sale.
• Communicate with you about your sale.
• Process payments securely.
• Improve our services and website.
• Comply with legal and regulatory requirements.
⸻
4. How We Share Information
We do not sell your personal data. We may share limited information with:
• Trusted buyers, to facilitate your vehicle sale.
• Service providers (e.g. payment processors, IT support).
• Regulatory or legal authorities if required by law.
⸻
5. Data Security
We use secure systems and encryption to protect your information from unauthorised access, disclosure, alteration, or destruction.
⸻
6. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (where legally possible).
• Withdraw consent for processing your data.
⸻
7. Cookies
Our website may use cookies to improve user experience. You can control cookies through your browser settings.
⸻
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes set out in this policy or to comply with legal obligations.
⸻
9. Disclaimer on Advisory Role
OnYourSite provides guidance and support during the selling process. We are not a buyer or dealer, and we do not guarantee a final sale price. Where we recommend or introduce you to third parties (such as body shops, mechanical specialists, or detailers), this is for your convenience only. We do not control, manage, or accept liability for the services or outcomes provided by those third parties.
⸻
10. Contact Us
If you have any questions or requests regarding your data, please contact us at:
📧 [coming soon]
📮 [coming soon]